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Perception Surveys

CityMenderSA’s Perception Surveys are designed to give communities a voice, turning local insights into powerful, actionable data for urban improvement. Through structured, region-specific surveys, we collect and analyse public feedback to better understand residents’ concerns, priorities, and perceptions around service delivery, safety, environmental management, and infrastructure quality.

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Each survey aims to identify trends, highlight pressing issues, and inform both community organisations and local government on where change is most needed. The results feed directly into CityMenderSA’s data analytics dashboards, helping decision-makers and residents track performance and progress over time.

Musgrave / Essenwood UIP Perception Study

Conducted in collaboration with local stakeholders to measure resident satisfaction and identify key service-delivery and safety priorities within the Musgrave and Essenwood precincts.

 

Gauteng Provincial Perception Survey

Focused on provincial-level insights across major metropolitan areas, capturing data on public confidence in municipal service delivery, infrastructure maintenance, and urban management.

 

Dolphin Coast (North Coast) Survey

In partnership with community NPCs and development forums, this study explores environmental conservation, coastal management, and local infrastructure perceptions across the North Coast region, including Ballito and surrounding communities.

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