Report Waste and Sanitation Issues
🚮 Report a Sanitation or Waste Issue
Reporting a waste and sanitation issue is quick and easy:
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Go to our interactive map.
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Drop a pin on the map where the issue is occurring
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Select “Waste and Sanitation” from the list of categories
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Choose a specific type, such as:
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Illegal dumping
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Blocked or damaged storm drain
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Sewerage leak or overflow
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Describe the issue, including how long it’s been a problem and any health/safety concerns
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Add your municipal reference number (we strongly suggest you get one, as it will help officials track your issue more precisely)
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Submit and get your CityMenderSA reference number
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Update or follow up anytime to track progress
Your report helps protect both public health and the environment.
You now have a record of the problem that you can track, share, and present to your local ward councillor, Ratepayer Association, or local government.
🔹 Why Reporting Sanitation & Waste Issues Matters
Poor sanitation and unmanaged waste are not just unpleasant, they’re dangerous.
These issues can lead to:
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Public health hazards, including disease outbreaks
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Blocked stormwater drains, increasing flood risks
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Polluted rivers and green spaces
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Pest infestations (rats, mosquitoes, flies)
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Decreased property values and general urban decay
Reporting these issues helps ensure cleaner, safer, and healthier communities, especially in densely populated areas and near schools or food vendors.
🔹 Why the Data Is Important
Sanitation problems are often recurring and systemic, not isolated. The data collected on CityMenderSA allows communities and municipal stakeholders to:
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Identify illegal dumping hotspots
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Track repeat sewerage failures or broken infrastructure
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Monitor response times and service quality
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Build accountability reports for public forums and ward meetings
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Support environmental advocacy with visible evidence
With enough data, we move from complaint to action, with real insight into where, how, and why our sanitation systems are failing.