Report Streetlight Issues
🔹 How to Log a Streetlight Issue on CityMenderSA
Reporting a streetlight issue is quick and easy:
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Go to our interactive map.
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Drop a pin on the map where the issue is occurring
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Select “Streetlights” from the list of categories
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Choose a specific type, such as:
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Light not working
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Light on during the day
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Cable theft
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Broken or missing fitting
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Pole damage
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Enter the pole number if visible (usually marked on the pole)
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Add a description, including how long it’s been faulty
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Include your municipal reference number (if you’ve logged it with your city)
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Submit and get your CityMenderSA reference number
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Return to track or update the issue as needed
You now have a record of the problem that you can track, share, and present to your local ward councillor, Ratepayer Association, or local government.
🔹 Why Reporting Water Issues Matters
Working streetlights are critical for safety. Faulty lights can lead to:
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Increased crime and vandalism in dark areas
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Accidents and vehicle collisions on poorly lit roads
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Reduced visibility for pedestrians and drivers
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General urban decay, making areas appear abandoned or unsafe
By reporting streetlight issues, you’re helping create safer, more secure neighbourhoods for everyone, especially children, women, and the elderly who walk at night.
🔹 Why the Data Is Important
When residents report streetlight faults through CityMenderSA, we gather valuable data that:
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Maps out areas consistently left in darkness
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Tracks how long it takes to fix lights
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Helps identify zones vulnerable to crime
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Gives municipalities, councillors and communities visibility on problem areas
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Builds a public record of infrastructure neglect
Streetlight issues are often ignored because they’re small on their own. But through data, they become part of a bigger safety conversation. With enough reports, we can demand consistent, transparent maintenance and reduce crime through visibility.