New on Play Store | App Store - 1st July
CityMender Billing Assist
For many residents, municipal bills are difficult to understand and even harder to challenge. Billing Assist was created to help residents gain greater visibility into their municipal accounts by transforming complex bills into clear, actionable information.
R49/month
For less than the price of a monthly cappuccino, Billing Assist helps residents track, understand and manage their municipal billing journey.
Understand It
Upload your municipal bill each month and receive an easy-to-understand breakdown of charges, consumption, balances, meter readings and account activity. Billing Assist also highlights unusual increases, estimated readings, potential billing anomalies and other areas that may require attention.
Track Trends Over Time
Billing Assist creates a growing history of your municipal account.
Monitor:
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Water usage
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Electricity consumption
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Municipal charges
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Monthly account balances
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Seasonal usage patterns
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Long-term trends
As more bills are uploaded, the platform becomes increasingly valuable by providing deeper insight into your account history.
Detect Billing Issues Early
Municipal billing errors can go unnoticed for months.
Billing Assist automatically looks for:
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Abnormal consumption spikes
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Sudden increases in charges
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Estimated readings
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Back-billing patterns
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Missing data
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Unusual account activity
Early identification can help residents address issues before they become costly.
